FAAB - Privacy Policy

The scope of this Privacy Policy and who it applies to

This Privacy Policy applies to all forms of information, physical and digital, whether collected or stored electronically or in hardcopy.

We handle data in our own right and also for and on behalf of the Users.

If at any time, a User provides data or other information about someone other than himself, herself or itself, the User warrants that it has that person’s consent to provide such information for the purpose specified.

The App should not be used or accessed by minors (persons under the age of 18 years).

By registering on the App, you are accepting this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of use governing access and use of the App (hosted at www.faab.in/terms-of-use ) (“Terms of Use”).

Device Permissions

We collect information from and about the web-connected devices you use (“Device”) that integrates with our App, by accessing and using the App, you hereby authorize the App with:

(a) Permission to access the Device’s camera

The App allows You to scan and images/documents with optical character recognition instead of requiring you to manually enter the data or information required to avail the App services, to enhance your user experience. To facilitate the provision of these services by FAAB to the User, FAAB may access the Device’s camera. The User consents to the access of the Device camera for the facilitation of FAAB products/services by FAAB.

(b) Permission to store on the Device:

The App allows you to store transactional details of funds transfer, withdrawal, balance in hand, financial reports, legal documents, proof of documents, images, invoice pdfs etc. that are generated from the App on your device, for the purpose of record offline viewing. To facilitate the provision of these services by us to the User, FAAB may store information locally on the device of the User. The User consents to the local storage of information on the Device of the User for the provision of the FAAB products/services by FAAB.

Information Collected

When You use the App, we collect and store Your Personal Information which is provided by You from time to time. This allows us to provide services and features that most likely meet your needs, and to customize the App to meet your requirements and make Your experience safer and easier. We collect Personal Information from You that we consider necessary for achieving this purpose. FAAB respects the privacy of its Users and is committed to protecting such privacy as detailed herein. You may encounter “cookies” or another similar device on a web page. These are data collection devices to help analyze Our web flow and measure promotional effectiveness. “Cookies” are small files placed on your hard drive that assist FAAB in providing services to You and giving you information targeted to Your interests. Most cookies are session cookies, meaning that they are automatically deleted from Your hard drive at the end of a session. You are always free to decline a cookie if Your browser permits.

Once you create an account (register) on the App and give us Your personal information, you are not anonymous to Us. Wherever possible, we indicate which fields are required and which fields are optional. If You are unable to provide the information We need, we may not be able to provide You with the product or service You have requested.

Information that we collect from you would include in order to determine Your eligibility and enable the products/services offered on the App for You, we collect and process certain categories of Personal Information belonging to You, including the following:

(a) Personal information like date of birth, age, marital status, birthplace, nationality, mother tongue.
(b) Contact information (e.g., name, address, telephone, and email address).
(c) Government-issued identifiers, including Aadhaar, PAN and GST information.
(d) Financial information, including bank account details, credit/debit card details, billing information, tax information and payroll information (as applicable); and
(e) Photographs and signature copies.
(f) Information that would help determine Your eligibility to avail of the services offered on the App.
(g) Any other information that FAAB is required to collect as per specific mandate from any bank, NBFC or as a requirement under applicable law, regulation, rule or statute in the corresponding country.

In addition to the above, for the mobile version of the App, We may collect any other authorization or information that enables us to provide a smooth mobile experience, including but not limited to: SMS access for auto- OTP verification, camera/gallery/contacts access and any other permissions required to enable certain functionalities within the mobile application.

Information Sharing and disclosure to third parties

FAAB offers the App services as a technology aggregator. In view of this, disclosure of Your information may be required by Us to provide You access to Our services, to comply with Our legal obligations, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our services. We do not disclose Your personal information to third parties except in accordance with the terms contained herein.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce the Terms of Use or this Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of Our users or the general public.

We may disclose Personal Information to third parties who work on Our behalf, provided that such third parties adhere to the confidentiality obligations consistent with this Privacy Policy. These third parties are authorized to use Your Personal Information only as necessary to provide the App services requested or availed by You. These services may include providing cloud computing infrastructure, App crash reporting, App usage pattern so that we can serve You better and providing customer support or account administration.